THE BRITISH LIBRARY

Innovation and enterprise blog

The British Library Business & IP Centre can help you start, run and grow your business

Introduction

This blog is written by members of the Business & IP Centre team and some of our expert partners and discusses business, innovation and enterprise. Read more

20 September 2017

Start-up Day 2017 live webcast: find out what you can tune in to

Over 20 master class talks are set to take place at Start-up Day tomorrow, Thursday 21 September, with over a thousand aspiring entrepreneurs joining us at the British Library to take the next steps to launching a business. If you won’t be able to join us, some of the sessions will be webcast live for you to watch from home.

Here are the times to look out for:

9.30 – 10.15
Google Digital Garage: How to build a social media strategy

Learn from Google how to optimise your online presence using the power of social media.

You’ll get a run-down of the best social media platforms to use in 2017, plus your trainer will explain how to create a social media strategy that delivers the right goals for your business. We’ll cover the importance of defining a set of marketing guidelines too, so you can always stay on brand and on message. You'll learn about:

  • Making your business's social media presence known
  • Developing rich, engaging content for social media

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10.45 – 11.30
UK2: How to get your business online

In this workshop, Sara Rego, Marketing Director at leading web hosting and internet services company UK2 Group, will take you through some practical tips for maximising your online presence and raising the profile of our businesses with a great site. He will share common pitfalls to avoid and also explain how making some small changes to your business’s online presence can deliver tangible results. Content includes:

  • Getting started online
  • How to get a website that works for your business
  • 5 Common Web Design Mistakes
  • Website optimisation

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12.00 – 12.45
Julie Deane OBE: How I started a business from my kitchen table

In 2008 Julie Deane – the Business & IP Centre’s ‘Entrepreneur in Residence’ – started a business at her kitchen table with a budget of £600 budget and the aim of paying her children's school fees.

Fast forward eight years and the Cambridge Satchel Company is a multi-million-pound business that has five stores and sells products all over the world. Hear this incredibly inspiring story from Julie herself, and pick up some hints and tips that will help you grow your start-up idea into a global brand.

 

1.15-14.00
Virgin StartUp: Losing my entrepreneurial virginity

In less than four years Virgin StartUp has helped 2,000 people change their LinkedIn profile to read ‘business founder’. In that time over £24m has been distributed to help each one of them turn their great business idea into a reality. These people are now running businesses the length and breadth of the UK, from the toe of Cornwall to the tip of John O’Groats in the Scottish highlands. In the session you will learn:

  • How to apply for a Virgin start-up loan of up to £25,000 at a rate of 6% fixed p.a.
  • What you need to know before you apply
  • How to ensure you write a great application
  • The unique package of support that you can get alongside the cash
  • Plus the opportunities that might come your way from being part of the Virgin StartUp community

 14.30 – 14.50
Margot James MP, Minister for Small Business, Consumers and Corporate Responsibility  will share a keynote address on ‘The Importance of Start-ups to the UK Economy’ followed by Q&A with the audience


14.50-15.25
Tim Campbell: Staying Alive: how to keep motivated when growing your startup

Nobody ever said that starting and growing a business was easy! Whilst the rewards can be great, new businesses inevitably must face and overcome numerous obstacles and setbacks on their path to success, some of which they couldn’t ever have predicted when they set-out.

Winner of BBC’s The Apprentice and Founder of Bright Ideas Trust Tim Campbell shares his insight on how to stay focused on your endgame when you’re traversing the trials and tribulations of business start-up, and gives some top hints and tips on how to stay positive and motivated throughout the highs and lows of your own personal business journey.

 15.45-16.30
Expert Impact Panel: Profit with Purpose

Big business doesn't have to be 'bad', and a successful start-up can still make a big social impact

This event, in partnership with Expert Impact’s ‘Human Lending Library’, will give you hints and tips for unlocking the ethical impact of your start-up and balance profit with purpose. The session will benefit those wanting to start or grow a social enterprise, or those that want to improve the social impact of their existing businesses and for those interested in the topic. Our panel comprises:

Neil Daly, Founder of Skin Analytics

Paul Singh, Founder of Equal Education

Jo Godden, Founder of Ruby Moon

16.45-17.45
Start-up Stars: How I bit the business bullet

Our panel of business owners will talk candidly about taking the plunge from an employee, to self-employed, to employer, what they’ve learned along the way, what they wished they had known before they started, and why it was all worth it in the end. You’ll leave armed with practical insights, and feel more inspired than ever to turn your business idea into a reality.

The panel comprises:

Zoe Watkins of Livewire Kitchen

Rob Pitman of Tinderflint

Frankie Fox of The Foraging Fox

 To join in with any of these inspirational and practical talks simply register for our webcast. We will also be live tweeting as the whole event unfolds so be sure to follow us on #BIPCStartupDay to add your own comments and questions for the speakers.

Start-up Day 2017 is being held at the British Library in London as well as across 15 other city libraries in the country from Norwich to Newcastle. It is being run with support from our Event Partners the Google Digital Garage and Virgin Startup.

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15 September 2017

The three tech steps every start-up business should know

With our national Start-up Day events on Thursday 21 September fast approaching, we are working with our specialist staff and many of our external partners to pull together the best advice and practical know-how to help make your jump to becoming a business founder as easy as possible.

Most start-ups are likely to have a website before their first customers and as such will need to think about delivering a secure and compelling online experience for those precious new clients. Written with help from our partner Lucidica, here are our top 3 factors to consider as a start-up, alongside choosing your brand name, fundraising, and staff.

  1. Make sure your data is safe and secure

As a start-up, data is crucial to the growth and development of your business. The idea of losing your data could cause long or irreplaceable damage to a business of this size. However, it’s had to find the right data backup solution for your business with so many options on the market and also with the need for it to be cost efficient. Intermediaries such as Lucidica can advise you and tell you which applications we’ve used and found to be effective and we will also implement these systems and ensure your data is safe. It’s always best to talk to an expert and find out what options you have, especially when it’s a technical subject you may find intimidating.

One such example is Cerberus who is a firm of commercial investigators specialising in assisting clients to protect their businesses and brands. They received help on how to share contacts, calendars, files, tasks and other company data not just within the London and the international offices, but also available to investigators on investigations from worldwide sites. They also needed to ensure that all data was backed up off-site.

  1. Get the best efficiency out of our tech equipment and systems

In your start-up years, technology solutions need to save your business time and also be cost effective. Whether it’s your email provider, technology equipment or other technical applications, they need to be scalable, adaptable and affordable for your business. A lot of retailers offer small businesses and start-ups special rates, even if they are run by an individual.  Lucidica is a Microsoft gold partner and reseller and also a Dell partner meaning they can give you the best deal on technology solutions.

Mango Logistics Group is a London based logistics company handling courier and storage needs for customers from consumers through to FTSE100 enterprises. They have eight computers and have been a client since 2009. Lucidica provided a virtual web server along with managed email hosting within a split Linux and Exchange environment.

        3. Have a plan to fend off cyber-crime and attacks

With more than 70% of cyber-attacks targeting small businesses, it is crucial that your start-up is protected. Cyber security is constantly on the rise and is becoming a profitable business for hackers. This means that businesses of all sizes are increasingly placing more priority on protecting their business and data. Not only can an attack cost you a substantial amount of money to fix, it can also lead to hours/days unable to work and files that cannot be reclaimed.

Make sure that you seek advice on what security best practices will help your business without making your work processes convoluted. Some of the questions you could plan to ask are:

  • How to identify the potential security flaws in the company and whereabouts it is likely hackers may penetrate to
  • How to create a practical data recovery plan
  • How to get a template to run a security audit
  • Where can you relocate important data

Quite often, the biggest cyber security breaches could have been prevented by the smallest changes. However, thanks to the Business & IP Centre’s new partnership with Tech experts Lucidica, we will pass on the advice you need to make the changes before anything can happen. Look out for upcoming workshops held in the British Library.

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Lucidica is really well placed to offer this advice as they started small themselves – with Thomas Jeffs helping out businesses as a one-man-band in 1999. Thomas discovered he loved empowering businesses to use technology more effectively to help them grow and turned his passion into a business. Since then, Thomas has amassed an enormous amount of experience in helping over 1000 small and medium businesses solve their IT problems.  He’s gathered a team of expert engineers and support staff to help him deliver his vision. You may have even taken part in a workshop in one of his popular training sessions in the Business & IP Centre.

We are really pleased to say that some of the Lucidica team will be with us for the London Start-up Day, at the British Library on Thursday 21 September 2017. They will be on hand to answer any IT and technical questions you may have and offer their expertise advice on getting your business online and optimised.

05 September 2017

Profit with Purpose – Can you make money whilst also making a difference?

The days of profitable business meaning a heartless, soul-less, money-grabbing monolith are long gone. These days, more and more businesses are seeking to make a genuine social or ethical change. Whether through innovation, environmental conscience or simply ‘giving something back’, and in sectors as diverse as food and drink to Fin Tech, the best new businesses know the value of an integrated approach both in terms of consumer appeal and growth prospects and the rise of social enterprise shows no signs of slowing down. In fact, a recent Business & IP Centre survey revealed that 60% of respondents stated that making a ‘social and/ or environmental impact’ was an important motivating factor for their strategy.

In response to this trend, Expert Impact and The British Library Business & IP Centre have partnered to launch a new series of events which explore the question ‘can I make money and still make a difference?’

The new Profit with Purpose series will involve engaging evenings of stories, advice and lessons learnt from entrepreneurs who have created impactful businesses in sectors ranging from the food and drink, education and retail to the healthcare, sciences and tech., sharing their personal experiences of starting and growing a business that has made a positive impact or social change.

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(Cemal Ezal)

Our first evening, ‘The Tastemakers’, takes place on Wednesday 6 September and will be chaired and introduced by award winning business coach and motivational speaker Rasheed Ogunlaru. Throughout the course of the evening we’ll be hearing from a diverse panel of impressive social entrepreneurs:

  • Cemal Ezal – founder of Change Please, a coffee social enterprise, run in connection with the Big Issue, empowers homeless people with the skills, equipment and speciality beans they need to become fully-fledged baristas
  • Jenny Dawson Costa – founder of Rubies in the Rubble, creating award-winning condiments from fruit and veg rejected for being too ripe, the wrong size or a bit ugly. Others see rubble, they see rubies
  • Shaz Shah – founder of Harry Specters, an award winning chocolate company that creates employment for young people with autism
  • Jamie Crummie – co-founder of Too Good To Go, an app that makes it possible to order delicious food from local restaurants, cafes, bakeries and other food businesses, collect it up to an hour before closing time and enjoy on-the-go in an environmentally-friendly TGTG sugarcane box.

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(Jenny Costa-Dawson)

As well as top tips, you can expect the founders to share entertaining insights like their biggest mistakes and to provide answers to your most pressing questions; build on their experience to achieve your own success and improve your social impact.

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(Shaz Shah)

Kendra Walsh, Programme Director at Expert Impact added:

We are delighted to be working with the British Library to deliver this important new event series. Expert Impact helps social entrepreneurs to scale their work and their impact. We do this by connecting them with those who have done it before; advice, support and pertinent introductions from successful entrepreneurs can play a huge part in generating success.

The Business & IP Centre offers a perfect environment where businesses can receive impartial support, learn new skills and get access to a wide range of valuable data and resources which enables them to launch their idea more quickly and make a bigger social impact’. 

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(Jamie Crummie)

The Business & IP Centre are thrilled to support this new initiative to encourage more start-up businesses to consider the social and ethical impact they can make as they turn their business dreams into a reality. Come along on Wednesday 6 September to hear word of wisdom from our ‘Tastemakers’ and don’t forget to check back to our website to be the first to find out about forthcoming events in this series.