Book review - The Name of The Beast by Neil Taylor
Neil Taylor was a senior naming consultant at global brand consultancy Interbrand - the company behind such household names as Prozac, Expedia, Hobnobs and Viagra - and states that the name is the one part of the brand that you hope will never change as it is the primary means of identification for a brand.
Brands change logos, straplines, headquarters, people – some of them even dramatically change what they do (Nokia started off making forestry products and rubber boots). But often the name is the one common thread that runs throughout the entire history of a company or product. So getting the name right is imperative and most hope never to change the name.
That means that when brands do change name, it’s a big and often costly deal. Remember when Opal Fruits became Starburst? When Marathon became Snickers? Oil of Ulay became Olay? Jif became Cif? All names that are still around today.
But what about Consignia – the new name that The Post Office-Royal Mail opted for? There was such a public fuss about the name – “Doesn’t sound like the national institution that Royal Mail does”, “Sounds like a brand of anti-perspirant (Insignia)”, “Consignia means (appropriately) lost luggage in Spanish”, “Unfortunately they forgot that a more common use of “consign” is to consign to the rubbish bin” - that the name Consignia has now been consigned to history as a massive failure.
The Name of the Beast (The perilous process of naming products, companies and brands) looks at the practical aspects of naming. How do you come up with names in the first place – what sort of name should you go for, what makes a good name etc? How do you make sure it doesn’t mean something awful in another language? How do you make sure that you don’t steal someone else’s name by accident (and then get taken to court)? How do you convince cynical colleagues, customers and journalists that your name isn’t worthy of the usual frenzy of devilish derision?
Within this humorous and easily readable book are tales of big brands, naming disasters, a smattering of insider knowledge and how 21st century super-brands like Google and Starbucks have built their empires on names with strong stories behind them.
Ziaad Khan on behalf of Business & IP Centre