THE BRITISH LIBRARY

Innovation and enterprise blog

14 October 2019

Follow JRPass' Director through the Innovating for Growth programme: Strategy 1:1 Part 2

Each quarter, we pick 18 high-growth businesses to take part in our Innovating for Growth: Scale-ups programme, where businesses receive £10,000 worth of tailored and bespoke business support and advice. Not only do businesses gain three months of guidance, they also receive automatic membership to our Growth Club and their own Relationship Manager.

This quarter, we’re following Haroun, Director of JRPass, a train travel company for those exploring Japan by rail. Haroun will talk us through each session as he progresses through the programme to get the successes and challenges of what it’s like to run a growing businesses. You can see Haroun's previous posts about financial management 1:1, product innovation 1:1intellectual property 1:1marketingbrandingintellectual propertyfinancial managementproduct innovationmarketing strategybranding and research and developing a growth strategy on our blog. In his final diary entry, Haroun has his second session on strategy...

Japanese train in station
Photo courtesy of JRPass

Well, here we are at the end of three months, 15 sessions and countless follow-ups. It’s come and gone ever so quickly, so this final strategy one-to-one session gives us a good time to take stock. We went through the findings from the branding, marketing, finance and innovation sessions. The main takeaways were that we have so much scope for growth that I need support, so I will be hiring to capitalise on those opportunities, especially in the areas of marketing and business development. Our expansion plans are pretty clear and we must make sure that we execute properly and as rapidly as is possible. We also need to invest time into research and skills acquisition for our new growth areas.

I have found the scale-up course very useful, especially as a way of giving me the head-space to concentrate on issues that I knew needed to be tackled, but have been too busy for day-to-day. Here are my personal take-aways for anyone considering the course:

  • We are all very busy in the day-to-day running of our businesses but to take full benefit you do need to make time for both the sessions and any follow up tasks to take full benefit. This maybe a truism, but you will only get out as much as you put in.
  • The advisers are exactly that, people to advise you on your current status and next steps. They aren’t there to provide a detailed step-by-step plan. They will vary in how much they know about your industry. You, yourself, ultimately should be the arbiter of what is best for yourself. You’ve done well getting this far in your business, so trust your instincts and use the advisers as neutral external interrogators of your business. This will be where the best value lays.
  • The pace of sessions can be overwhelming at times especially with the day job, so pace yourself, prioritise and plan effectively.
  • Before attending, have a deep think about what you want to get out of the sessions. There will be nagging concerns that you may have about your business and this would be a good opportunity to have those addressed.
  • Enjoy meeting new people, there are lots of fascinating people that attend!

Well, that’s it for me, it’s been fun sharing my experiences. Also, I hope that if you consider a trip to Japan that you’ll consider us! I’ll leave you with our ten top tips for first time travellers.

Thanks, Haroun

 

Visit our website for more information about Innovating for Growth and how to register your interest for the next application round.