Innovation and enterprise blog

27 March 2020

A message from the BIPC

British Library from Pullman Hotel (Credit Tony Antoniou) resized
Photo credit: Tony Antoniou

Since 2006 our doors have been open to everyone.  Throughout this time our mission has remained constant: to help businesses to innovate and grow, and to diversify and democratise entrepreneurship across the country through our free and low-cost support from our base at the British Library, and, more recently, across ten London boroughs and our national network of BIPCs.

Like you, only a couple of weeks ago we were also looking ahead to scaling-up and developing our services, with a central government investment in the regional expansion of business support via libraries, enabling us to reach both the high street and rural areas. Now, like you, we are adapting to the new and changing patterns of our lives. In these unprecedented times, we, at the British Library and our partner libraries, find ourselves spread out in our own homes and unable to offer our normal face-to-face support.

But opportunities remain. Technology keeps our network of libraries working together with our expertise and resources pooled. It also keeps us connected with you and, during this time, we are providing many of our normal workshops as webinars, and free online one-to-ones will soon replace walk-ins and meetings. We are also working on developing content that is relevant to these unique and uncertain times. Please do make sure that you are following us for the latest updates, including additions to our schedules and our offering. As you will have seen in the news over the past weeks, the business landscape is changing at a rapid pace and we, along with our service delivery partners, are working to be as reactive as possible to the impact these developments will have on small businesses.

An extremely important  group in our community are the fellow advisors and presenters who work with us, running the workshops and events. I’d like to use this moment to personally thank all of them, especially as we  look at transforming our services together, to ensure we can continue to offer our support during this period.

More so than ever, we know how important it is for us to stay connected with our users and to provide support through the training and mentoring that we can still offer you. Our doors remain open – in the virtual sense for now -  and we’ll listen to you across social media and through our helplines to inform what it is you need us to be in the coming weeks and months.

We remain committed to the success of new start-up businesses using our services, as well as the well-being of the courageous entrepreneurs who lead them.  Despite the multiple hurdles ahead, we will  be here to help you keep your ambitions alive.

Isabel Oswell

Head of Business Support Services