Digital scholarship blog

Enabling innovative research with British Library digital collections

14 September 2023

What's the future of crowdsourcing in cultural heritage?

The short version: crowdsourcing in cultural heritage is an exciting field, rich in opportunities for collaborative, interdisciplinary research and practice. It includes online volunteering, citizen science, citizen history, digital public participation, community co-production, and, increasingly, human computation and other systems that will change how participants relate to digital cultural heritage. New technologies like image labelling, text transcription and natural language processing, plus trends in organisations and societies at large mean constantly changing challenges (and potential). Our white paper is an attempt to make recommendations for funders, organisations and practitioners in the near and distant future. You can let us know what we got right, and what we could improve by commenting on Recommendations, Challenges and Opportunities for the Future of Crowdsourcing in Cultural Heritage: a White Paper.

The longer version: The Collective Wisdom project was funded by an AHRC networking grant to bring experts from the UK and the US together to document the state of the art in designing, managing and integrating crowdsourcing activities, and to look ahead to future challenges and unresolved issues that could be addressed by larger, longer-term collaboration on methods for digitally-enabled participation.

Our open access Collective Wisdom Handbook: perspectives on crowdsourcing in cultural heritage is the first outcome of the project, our expert workshops were a second.

Mia (me) and Sam Blickhan launched our White Paper for comment on pubpub at the Digital Humanities 2023 conference in Graz, Austria, in July this year, with Meghan Ferriter attending remotely. Our short paper abstract and DH2023 slides are online at Zenodo

So - what's the future of crowdsourcing in cultural heritage? Head on over to Recommendations, Challenges and Opportunities for the Future of Crowdsourcing in Cultural Heritage: a White Paper and let us know what you think! You've got until the end of September…

You can also read our earlier post on 'community review' for a sense of the feedback we're after - in short, what resonates, what needs tweaking, what examples could we include?

To whet your appetite, here's a preview of our five recommendations. (To find out why we make those recommendations, you'll have to read the White Paper):

  • Infrastructure: Platforms need sustainability. Funding should not always be tied to novelty, but should also support the maintenance, uptake and reuse of well-used tools.
  • Evidencing and Evaluation: Help create an evaluation toolkit for cultural heritage crowdsourcing projects; provide ‘recipes’ for measuring different kinds of success. Shift thinking about value from output/scale/product to include impact on participants' and community well-being.
  • Skills and Competencies: Help create a self-guided skills inventory assessment resource, tool, or worksheet to support skills assessment, and develop workshops to support their integrity and adoption.
  • Communities of Practice: Fund informal meetups, low-cost conferences, peer review panels, and other opportunities for creating and extending community. They should have an international reach, e.g. beyond the UK-US limitations of the initial Collective Wisdom project funding.
  • Incorporating Emergent Technologies and Methods: Fund educational resources and workshops to help the field understand opportunities, and anticipate the consequences of proposed technologies.

What have we missed? Which points do you want to boost? (For example, we discovered how many of our points apply to digital scholarship projects in general). You can '+1' on points that resonate with you, suggest changes to wording, ask questions, provide examples and references, or (constructively, please) challenge our arguments. Our funding only supported participants from the UK and US, so we're very keen to hear from folk from the rest of the world.

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